Customer Experience or Bust
Download MP3Are you a service based business? Are you putting all your effort into getting new customers but forgetting about the ones you have? You're not alone. Most businesses focus on acquiring new customers without realizing that it's actually cheaper and easier to keep the ones they have. In this episode I talk about the importance of customer experience and how to improve it.
Are you a service based business? Are you putting all your effort into getting new customers but forgetting about the ones you have? You're not alone. Most businesses focus on acquiring new customers without realizing that it's actually cheaper and easier to keep the ones they have. In this episode I talk about the importance of customer experience and how to improve it.
Resources Mentioned:
Elenore: Visit https://www.elenore.io and use discount code SOCIETY for 25% off
Service Based Business Society Facebook Community https://www.facebook.com/groups/bizsociety/
